Northwest Veterinary Hospital

3817 Dry Creek Dr
Austin, TX 78731

(512)453-7776

nwvhaustin.com

      Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (512)453-7776.

What are your hours?
Our hospital is open on Mondays from 7 am to 8 pm, on Tuesday through Friday from 8:00 am to 6:00 pm and on Saturdays, we are open from 8:00 am until 1 pm. The clinic is closed on Sundays.

Do I need to have an appointment?
Yes, patients are seen by appointment. We schedule 30 minutes for each client, which is longer than the average hospital. We know your life is busy, so we try to be flexible and offer different options if we can. If you have an emergency, try to call us beforehand, but your pet will be top priority even if you have to walk in without an appoinment.

What forms of payment do you accept?                                 
Cash, Check, Debit, Mastercard, Visa and Discover

 

Can I make payments?                                  
Full payment is required at the time of service.

What kind of pets do you see?

 We see mainly dogs and cats. We refer exotic pets to  Westgate Pet and Bird on          

Ben White/Hwy 71.

At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are recommended at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery

  • How long do the sutures stay in after my pet's surgery?
    Procedures involving sutures require them to be removed in 10-14 days following the surgery.
  •        Is it a good idea to let my pet have at least one litter?
    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.                  

  • Do you board pets?  
    Yes, we would love to board your pet! See our Boarding Kennel page for more details.
  • What are your kennels like?
    Our boarding dogs are walked 3 times daily (except weekends and holidays)while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders. We have larger runs available for larger dogs.